In Episode 85 of Beyond the Books, Jessica Gonifas talks with Dean Miller of Chasm Consulting about how business owners and law firm leaders can stop being the bottleneck in their own firms. Dean shares a clear, step-by-step approach to getting out of the day-to-day grind. He explains how leaders can reclaim their time and refocus on strategy.
This episode breaks down practical actions you can take right away. You’ll learn how to track your time, identify low-value tasks, and delegate with confidence. Dean also explains how to build trust with your team through small wins and simple systems. Instead of overcomplicating processes, he shows how checklists and “good enough” standards create momentum.
If you feel stuck in the weeds of your business, this episode offers a realistic path forward. It helps you scale sustainably, reduce burnout, and create space for leadership and life outside your firm.